Stop guessing who needs a reward.
Start knowing.
Your loyalty, gamification, or engagement platform knows how to execute. Retivo knows who needs what, when, and why. Together, every action lands at the perfect moment.
You own the experience. We own the timing.
Your platform handles rewards, badges, challenges, and tiers. Retivo watches every user signal and tells your system exactly who needs what, when, and why. No guessing. No batch runs. Real-time.
One decision engine. Every product.
Retivo sees signals your platform can't — onboarding completion, churn risk, support tickets, billing changes. When a user completes onboarding, Retivo doesn't just see "active." It sees "grant 500 points now, because this behavior pattern leads to 3x higher lifetime value."
Every outcome makes the next decision smarter.
When your system grants points and the user re-engages, Retivo learns. When a badge unlock gets ignored, Retivo learns that too. Across every connected system, every tenant, every user — the intelligence compounds.
How it works
Connect. Decide. Execute. Learn.
Connect in minutes
Pre-built connectors for Smile.io, LoyaltyLion, Talon.One, Gameball, Customer.io, Yotpo, and Rivo. Enter your API key, and Retivo auto-configures everything. Custom platforms connect through a single webhook.
Retivo watches. Your system acts.
Retivo monitors every user signal — events, lifecycle changes, risk levels, engagement patterns. When the moment is right, it dispatches an action to your platform: "Grant 300 points to this user" or "Trigger this campaign now." Your system executes it.
Close the loop. Multiply the intelligence.
Your system reports what happened — reward claimed, badge ignored, tier upgraded. Retivo feeds every outcome into its learning layer. What worked for users like this? What didn't? Next time, the recommendation is better.
Real scenarios
See what Retivo does for your platform
Loyalty & Rewards
Points, tiers, rewards, referrals
Scenario
A user goes quiet 10 days after signup. Retivo detects the risk, checks their activation score, and tells your loyalty engine: "Grant 500 welcome bonus points with a personalized message." User returns within 48 hours.
Gamification
Badges, challenges, quests, leaderboards
Scenario
A power user hits a usage milestone but hasn't explored a key feature. Retivo dispatches: "Unlock the Explorer badge and start the Feature Discovery challenge." The user discovers the feature and becomes a champion.
Engagement
Campaigns, push notifications, in-app tours
Scenario
A trial user shows high intent but hasn't converted. Retivo tells Customer.io: "Trigger the conversion campaign with the case study template." The push arrives at the user's most responsive hour.
Why Retivo
Intelligence your platform can't build alone
Not another integration layer
Integration layers move data. Retivo makes decisions. It doesn't just connect your loyalty platform to your analytics — it tells your loyalty platform what to do, for whom, and when.
Cross-product intelligence
A loyalty platform alone sees "points work." Retivo sees "points work when granted after onboarding completion to users in this behavior segment who showed declining engagement." No single-domain tool can build this dataset.
One-click pre-built connectors
Smile.io, LoyaltyLion, Talon.One, Gameball, Customer.io, Yotpo, Rivo — enter your API key and you're connected. Action types, event mappings, and webhook configuration are handled automatically.
Outcome-driven learning
Every action your platform executes feeds back into the engine. Rewards that get redeemed. Badges that get ignored. Campaigns that convert. The system gets measurably better over time.
Ask for recommendations on demand
Your system can ask Retivo at any time: "What should I do for this user right now?" Get a ranked recommendation with confidence scores, reasoning, and alternatives — scoped to your domain.
Production-grade reliability
Automatic retries with exponential backoff. Pull reconciliation for missed deliveries. HMAC-signed payloads. Full audit trail. Built for systems that can't afford to drop an action.
For platform builders
Embed Retivo. Sell intelligence.
If you build a loyalty, gamification, or engagement platform, you can embed Retivo's decision engine directly into your product. Your customers get AI-powered intelligence without knowing Retivo exists. You get a feature no competitor offers.
Offer AI-powered intelligence as a feature
Your customers get smarter reward timing, better engagement triggers, and optimized gamification — without configuring anything. It's a premium capability you can charge for.
Each customer is fully isolated
Separate data, separate decisions, separate learning. Your merchants never see each other's information. But the aggregate intelligence improves outcomes for everyone.
Configure once, deploy everywhere
Set up your action types and event mappings once. Every new customer you provision automatically gets the full integration — zero per-customer setup.
Cross-customer intelligence is your moat
As your customer base grows, the learning compounds. What works for Merchant A improves decisions for Merchant B. Your platform gets smarter for every customer, simultaneously. No competitor starting from zero can match this.
Your platform executes. Retivo decides.
Stop running batch campaigns hoping the timing is right. Start letting an AI engine that watches every signal tell your system exactly what to do.