An autonomous loop, not a workflow builder.
No rules to write. No campaigns to manage. No workflows to maintain. Retivo observes, decides, acts, measures, and learns.
The autonomous loop
Five stages. Zero manual steps.
01
Observe
Every user event ingested in real time
02
Decide
AI evaluates the best action for each user
03
Act
Personalized message sent via the right channel
04
Measure
Outcome tracked over 7-day attribution window
05
Learn
Strategies that work get stronger. Ones that don’t get paused.
Playbooks
12 Built-In Playbooks
Onboarding
Onboarding Guide
Drive users from signup to first key milestone
Churn Prevention
At-Risk Recovery
Re-engage users inactive for 7+ days
Engagement Drop Alert
Catch early disengagement before at-risk
Stalled Onboarding
Unstick users stuck in onboarding flow
Retention
Feature Discovery
Help active users discover underused features
Power User Celebration
Celebrate power users, encourage referrals
Usage Deepening
Deepen feature usage among moderately engaged
Upsell
Plan Limit Approaching
Helpful nudge when approaching plan limits
Feature Gate Discovery
Show value of locked premium features
Win-back
Early Win-back
Gentle re-engagement 7–14 days after churn
Win-back Offer
Incentive outreach 30–45 days post-churn
Last Chance Win-back
Final outreach 60–75 days post-churn
Safety & trust
Autonomous, not reckless
What keeps you safe
- ✓Brand voice enforcement on every message
- ✓Frequency caps prevent over-contacting
- ✓Quiet hours respect user timezones
- ✓Content safety pipeline filters harmful output
- ✓Shadow mode lets you preview before going live
What keeps you in control
- ✓Full audit log of every decision
- ✓Per-playbook approval modes (auto / semi-auto / manual)
- ✓A/B test any strategy before scaling
- ✓Dry-run mode for zero-risk testing
- ✓One-click pause on any playbook
Agent memory
Retivo remembers what works for each user.
Channel preference
Learns which channel each user responds to best
Tone preference
Adapts messaging style based on engagement patterns
Timing preference
Discovers optimal send times per user
Integrations